Accenture

From Decision Fatigue to Delight: Reimagining Product Customization


Summary

Designing an intuitive product configurator to simplify appliance and furniture customization, reducing decision fatigue and enhancing the shopping experience. One configurator allowed users to customize refrigerator colors and visualize the design in a mock kitchen, while the other enabled users to interact with outdoor furniture sets in a virtual environment.

For access to the full case study, you can reach me via LinkedIn. Once you have the password, the case study can be found here:


Client

Consumer Electronics & Goods Retailer


Team

UX Design Lead

UX Design Senior Analyst

UX Design Analyst (Me)